Privacy Policy

1. Information We Collect

When you browse our sweet deals or complete a purchase at our shop, we collect the necessary personal details you share with us:

• Account Info: Name, email address, password, and contact preferences.
• Delivery Details: Shipping address, phone numbers, and location instructions.
• Purchase Records: Items ordered, payment type choice, and order histories.

2. How We Use Your Information

We process your details exclusively to deliver the ultimate candy shopping experience:

• Processing, baking, arranging, and delivering your sweet packages safely.
• Communicating with you regarding your orders or tracking information via SMS or WhatsApp.
• Running our loyalty games, like the Candy Slot Machine giveaways.
• Constantly improving our website performance, categories, and inventory.

3. Data Security & Storage

Your data is stored securely. When you check out, your password is encrypted using high-grade, one-way industrial hashing algorithms (Bcrypt). We strictly limit data access to our trusted admin operators solely for packing and delivery coordination.

Your payment card details are never directly processed on our local databases. They go straight through secure, verified third-party payment partner gateways.

4. Cookies & Trackers

We utilize temporary session cookies to keep your delicious shopping cart items saved as you navigate between products, categories, and checkout screens. Disabling cookies will reset your shopping cart on page refresh.

5. Contact Sweet Operations

If you have any questions regarding your data security, wish to modify your stored credentials, or want us to completely erase your customer history, reach out directly to our sweet team: